Managing Lifts and Escalators

RealWorld Experience

Our longstanding ‘real world’ experience managing lifts, escalators and cradles means we work alongside you to add value to your assets and achieve your objectives.

By real world we mean that our expert engineers have worked where you are. They bring their own personal experience and the understanding and appreciation of the demands and constraints of modern private and public sectors to every project and will always work with you to create the right solutions for you and your business.

Strategically, we have developed management and design policies for diverse organisations such as Central Government, national retailers, housing associations and NHS Trusts. 

Our Chartered Engineers have numerous appointments as Authorised Engineer (Lifts) which is an NHS requirement under HTM08-02.  For these Trusts, along with many other clients, we develop maintenance and lifecycle investment strategies helping you to maximise asset performance within available budgets.

Similarly, our pre-acquisition surveys identify the risks and costs presented by vertical transport equipment when clients consider a potential purchase of a property.


StructuredMaintenance Audits

A key factor in investment decisions is the safety of a lift, escalator or cradle.  Our structured risk assessments identify hazards and improvement measures in addition to helping you meet your obligations under The Management of Health and Safety at Work Regulations.  

Our structured maintenance audits are central to the service we offer in a ‘business as usual’ environment.  Not only do they ensure you receive the service you expect, but they are proven to improve performance and reliability. This is because the closed loop monitoring and management system applies a consistent 100 point audit regime to derive a defects list and quality score.  This quality score is really helpful as it permits trending – over time, between units and, on larger estates, between contractors. 

We have over 600 units subject to regular annual audit across the UK and Ireland and we use this to take a truly national view of performance quality across the industry.

This is a good way to measure contractor performance which, along with natural contract expiry can be a driver to re-procure your lift, cradle or escalator maintenance contract.  For this, we construct bespoke specifications reflecting your precise needs including: engineering demands of the units, specific operational requirements and scope of service – from basic provision through threshold inclusion value to commercial key performance indicator requirements.  We will manage the whole process on your behalf or in a technical only role – whatever is appropriate for your organisation.


22 BishopsgateA Soft Landings Case Study

Find out how SVMA support their clients in this all-important transition phase

22 Bishopsgate building with a vision soft landings
John Newbold

Talk to John Newbold about this service

View our latest Lift and Escalator projects in our portfolio

SVM Associates, expert lift consultants and authorising engineers, provide
a comprehensive lift, elevator and escalator service including:
  • Lift Modernisations
  • Lift Installations
  • MEWP Risk Assessments
  • Lift Technical Support
  • Vertical Transportation Consultancy
  • Lift Maintenance Contract
  • Lift Risk Assessment
  • Elevator Risk Assessment
  • Escalator Risk Assessment
  • Escalator Replacement
  • Lift Performance
  • Building Maintenance Units (BMU)
  • Window Cleaning Cradles
  • Façade access equipment
  • Comprehensive Lift Maintenance Contract
  • Passenger Release Training
  • Annual Maintenance Contracts for Elevators
  • Lift Traffic Analysis
  • Expert Witness
  • Maintenance Audit
  • Authorising Engineer under HTM 08-02
  • Elevator consultant services
  • Escalator consultant services